Customer Service Representative
Job Overview
- Clarification of any customer queries
- Ensuring customer satisfaction, service orientation and quality
- Supporting link function between customers and internal departments
- Shipment processing including recording, processing and billing
- Support for active customer care including follow-up
- Communication with customers, service providers and colleagues in the other locations
- General office activities
Qualities we are Looking for
- Completed commercial training
- Experience in customer service, key account an advantage
- Process-oriented and analytical thinking skills
- Sustainable communication is not a foreign word, but a lot of fun
- High degree of independence
- Safe handling of MS Office and the willingness to be trained in new systems
- Knowledge of English or any other foreign language would be an advantage
What we Offer
- Employer-funded pension
- Permanent employment
- Good accessibility and sufficient parking spaces
- Interesting and varied work with personal training and opportunities for further training
- Flat hierarchies, flexible working hours and a performance-related salary
- A growing family business with its own design options
- Home office possible
- Employee discounts
FLEXIBLE-
WORKING TIMES
WORKING TIMES
SHARED
KNOWLEDGE
KNOWLEDGE
DECIDE
TOGETHER
TOGETHER
COMPANY
PROVISION
PROVISION
Team
Events
Events
EMPLOYEE
DISCOUNTS
DISCOUNTS
PHONE
LAPTOP
LAPTOP
FRUIT BAR
We look Forward to Receiving your Online Application!
Please Send your Application to:
FineCom Finishing – eCommerce – Logistics GmbH, Personalmanagement
Frau Johanna Haselmann, Otto-Brindl-Straße 1, 94447 Plattling / recruitment@finecomlogistics.com – Stichwort „Coordinator“